FAQ & Caring For Granite

What is a template?

A template is an exact replica of the required granite worktops. Taking all accurate measurements of the kitchen units and cut outs for hobs and sinks, all the shaping and overhang required. This is then used to manufacture the granite work tops ensuring a precise and accurate cutting of the granite for a perfect work surface installation.
Beware of some companies who claim they do not need to template before fitting, and cut on site using mobile equipment on the installation day. Using hand held cutters and polishers in your kitchen or living room can often resort in having to chisel the walls and needing to scribe the back of the granite edge to install the work surface. Resulting in very poor quality work surfaces plus a lot of dust, mess and noise.
A top quality Granite worktop when finished to the highest standard requires accurate templating before installation. Our cutting and polishing is carried out on the latest precision machinery in a dedicated and bespoke manufacturing facility, ensuring a perfect fit and a superior finish.

What must I have on-site when you arrive to do the templating survey?

Before the survey you need to ensure all cabinets are level have sufficient braces and are secured firmly to the wall. Make sure you know the final location of sinks, hobs taps or any other fittings required and have these available on site. Please ensure after the survey cabinets are not moved as the measurements taken during the survey are crucial for a perfect worktop installation. Any changes after the survey can cause significant delays and incur extra charges.

Can we plaster the walls after you have templated?

No, this needs to be done before templating. Tiling should be done after the worktops have been installed.

Can my granite top be damaged?

Like any solid surface, high impact blows can harm granite. Because of its crystalline structure, it can chip if subjected to sharp hard objects. Unsealed, granite can absorb stains such as oil, which can ultimately cause dark spots or discoloration. Heat from pots and pans or burning liquids will not affect granite under normal circumstances.


Will my granite look like the online sample?

The samples you see on the computer have been scanned and saved as digital images. The color tones may not be absolutely correct due to variations in computer systems, monitors and compression algorithms. Also, granite is a natural material with naturally occurring variations in color, tone, granularity, pattern, etc. These variations are expected and are the source of its natural beauty.

How do I clean my granite countertop?

Granite is a very durable stone. It is also much harder than marble. Granite has been used in the past in the commercial industry. Some of the obvious applications have been panels on the outside of buildings, walls, and floors of "high-traffic" areas. Granite will withstand almost any element it comes up against including heat and cold. Granite itself is approximately 95-98% stain resistant but, we use a special impregnator on all of our natural stone products. This will insure lasting life and beauty. Polished granite should receive the same cleaning care as polished marble, preferably using specially formulated daily granite cleaner or using a mild phosphate-free, biodegradable liquid soap, soap flakes or powder which contains no aromatics. Followed by a thorough rinsing and drying with cotton-flannel or chamois. If you are going to go with just plain soap and water, keep in mind that this can lead to soap build up. This, in turn, will dull your countertop’s finish significantly and you don’t want that. Also, plain soap and water will not bring your countertop to a beautiful shine like our daily granite cleaner will. When using a granite cleaner, let it sit for about 30 seconds and then wipe it off well using a soft cloth. This will work best.